- If you do not receive an e-mail from a greeter within 7 days prior to your requested date, it means that no greeter could be found.
- Meeting our Greeters is free of charge. However, we ask our guests to pay the expenses during the greets, such as greeter’s transportation, meal, and entrance fee.
- If you would like to have an additional greeter to be with you on the day of your visit, please let us know. In this case, however, we ask you to also pay the expenses for the additional greeter.
1.INFORMATION COLLECTION AND USE
We collect the following information from you when you fill out forms on our website:
・Personal Information of a guest and a volunteer guide, such as name, email address, gender and date of birth.
・Travel Information of a guest, such as the number of companions, food restrictions, physical limitations, date of tour guide request, interest, hotel and accommodation.
We use the information we collect to:
・Look for an available volunteer guide for a guest.
・Allow the available volunteer guide to contact the guest.
・Allow a volunteer guide to contact another volunteer guide.
・Compile and analyze demographic data and information about guests and volunteer guides.
・Improve the matching system between guests and volunteer guides.
We may provide your information to companies that provide services to help us with our volunteer activities such hosting our website and sending you emails. These companies are authorized to use your information only as necessary to provide these services to us.
We may also disclose your information:
・as required by law, such as to comply with a subpoena, or similar legal process
・when we believe in good faith that disclosure is necessary to protect your safety or the safety of others, protect our rights, or investigate or respond to a government request,
・Changes To This Policy